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Privacy Policy

Last updated: January 2026

Our Commitment to Privacy

At Brighten, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our employee recognition platform.

Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, profile picture)
  • Recognition content (messages, badges, points)
  • Usage data and analytics
  • Communication preferences

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Send notifications about recognition activity
  • Improve and personalize your experience
  • Ensure security and prevent fraud

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls.

GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to access, correct, or delete your personal data at any time.

Delete Your Account

You can request deletion of your account and associated data at any time.

How to Delete Your Account

Option 1: In the App

  1. Go to Settings → Privacy & Security
  2. Tap "Delete Account"
  3. Confirm by entering your password

Option 2: Email Request

Email support@hellobrighten.com with subject "Account Deletion Request" and include your account email address.

What Happens When You Delete Your Account

Immediately deleted:

  • Your profile information (name, email, profile picture)
  • Your recognition history and messages
  • Your badges, points, and redemption history
  • Your notification preferences and settings

Timeline:

  • Immediate: Account deactivated, cannot sign in
  • Within 30 days: Data deleted from active systems
  • Within 90 days: Data removed from backups

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@hellobrighten.com